Refund Policy
- If you cancel your booking at least 24 hours before the scheduled tour date, you will receive a full refund of any deposit paid (if applicable).
- No refunds will be issued for cancellations made less than 24 hours before the tour start time.
No-Show Policy
- If you fail to attend the tour without prior cancellation, you will not be eligible for a refund.
Rescheduling
- Customers may reschedule their tour to a different date or time, provided that the request is made at least 24 hours in advance. Rescheduling is subject to availability.
Refund Process
- Refunds will be processed within 7 business days of receiving a valid cancellation request.
- Refunds will be made using the original payment method.
Contact Information
- For any questions regarding our refund and returns policy, please contact our customer service team via phone or WhatsApp.
